Privacy Policy

Sameem Orphan Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy and Cookies Policy explains how we collect, use, store, and protect your personal information when you use our website https://www.sameemorphancare.org.uk.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact information (such as name, email address, phone number)
• Donation details (processed securely via third-party payment providers)
• Information you provide through contact forms or email
• Technical information such as IP address, browser type, and device information

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and communications
• Process donations and issue confirmations
• Improve our website and services
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Your consent
• Performance of a contract (such as processing a donation)
• Compliance with legal obligations
• Our legitimate interests (such as improving our website)

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share information with trusted service providers who assist us in operating our website or processing donations, where necessary and subject to confidentiality.

5. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

8. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our website.

We use:

• Essential cookies – required for the website to function properly
• Analytics cookies – to help us understand website usage and improve performance

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Services

We may use third-party services (such as payment processors or analytics providers) that collect, store, or process data on our behalf. These providers are responsible for their own privacy practices.

10. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page and will take effect immediately.

11. Contact Us

If you have any questions about this Privacy and Cookies Policy or how we handle your personal data, please contact us via our website:

Website: www.sameemorphancare.org.uk